Monday, March 10, 2014

Holiday Bonuses

So, I've been holding on to this one for a few months to see if my mind would change.  But not so, as I am still annoyed.  Again.

Back in December, I received the following in an email from the management in our condo building:
Dear Residents: During these beautiful holidays, and a time for caring and sharing, it is also a time for (building) employee appreciation. For your convenience, the BOD has placed a donation box at the front desk to show gratitude to employees of the (building) community. We must thank our employees for assisting in maintaining and beautifying your home and ours. We wish you a wonderful holiday and the happiest of new years.

Thank you, BOD and Management.
First of all, I find this extremely presumptuous. Secondly, it just feels wrong. But more importantly, it is the responsibility of the building management to dole out holiday bonuses to ITS employees. These folks work in a hospitality industry. It's their job, literally, to provide excellent customer service. This email would be the equivalent to me sending an email to the staff of my company letting them know I am putting a bowl on my desk for their "monetary thank yous", you know, since I helped them out all year. In other words, doing my job.

I liken this to be the business/professional side of tip jars that are placed in coffee shops and small stores.  And we know how I feel about that.

The staff is nice enough here and the place is clean for the most part, except for the pool deck which had a Michelob bottle cap sitting in the same location for two months. Of course neither liquor nor glass are to be at the pool in the first place, according to the building rules. Which I follow. Perhaps I should put out my OWN donation box for following all the rules and being an ideal tenant.

This is the first time we've lived in a concierge building, so I am wondering if this is usual. In Chicago, we didn't have a concierge, but we did have a cleaning service that cleaned the common areas once a week. There was never a request on their behalf from the building management for holiday donations. 


So can you see why I think this is out of line?